Privacy Policy

Last updated: 3.6.25

Welcome to Hay Meadow Flowers. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

Who We Are

Hay Meadow Flowers ("we", "our", or "us") is a UK-based business. For the purposes of data protection legislation, we are the data controller of your personal information.

Business Owner: Hayley Carson

Business Address: Shell Cottage, Alton Priors, Marlborough, SN9 6LU

Email: hayley.kington@live.co.uk

What Information We Collect

We may collect and process the following personal data:

Contact information (such as your name and email address when you complete our contact form or join our mailing list)
Website usage data (e.g. IP address, browser type, and browsing behaviour)
Cookie data (see the Cookie Policy)

How We Use Your Information

We use your personal data to:

Respond to enquiries via our contact form
Send email newsletters and updates if you have subscribed
Analyse website traffic and improve user experience

Mailing List

If you subscribe to our mailing list, your information will be stored by a third-party email marketing provider. You can unsubscribe at any time using the link in our emails.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Ensure basic site functionality
Collect anonymised data for analytics

We display a cookie notification banner to gain your consent where required. You can disable cookies in your browser settings.

Analytics

We use analytics tools (such as Google Analytics) to gather anonymised data about how visitors use our website. This helps us improve our services.

Who We Share Your Data With

We do not sell or share your personal data for marketing purposes. We only share it with:

Our appointed administrative agent (if necessary)
Service providers such as our mailing list and website hosting providers

These parties are required to handle your data securely and in compliance with UK data protection laws.

Where Your Data Is Stored

All personal data is stored securely within the UK.

Data Retention

We will retain your personal data for as long as Hay Meadow Flowers is operational. If the business closes, all personal data will be securely deleted.

Your Rights

You have rights under the UK GDPR, including to:

Access your personal information
Request correction or deletion
Object to certain processing activities
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at hayley.kington@live.co.uk.

Security

We use appropriate technical and organisational measures to protect your personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. Please review this page periodically for any changes.